Comments: May I please speak with your manager...

Good for you. Sometimes the assertive route is the best option. It's funny because in the land of Minnesota nice, people GENERALLY fall either as passive agressive or the pushy infantile 'my-way-at-all-costs'. You sound like you have the ballance down. Now if I can achieve a similar state I'd be quite pleased with myself.

Posted by williamofoccam at March 6, 2004 11:01 AM